Teams often bounce between “we’ll self-host mediasoup” and “we’ll just white-label Zoom.” Both can be right — for different constraints.
Buy when
- Time-to-market matters more than deep media customization
- You need compliance narratives quickly
- Your team does not want on-call for SFUs at 2 a.m.
Build when
- Media is your core product differentiation
- You need unusual topologies (multi-region active-active, custom recording)
- Costs at your concurrency make SaaS unit economics painful
Hybrid (most common)
Use a product like LiveideX Meet/Events for customer-facing surfaces, and bring consulting in for:
- Custom recording/transcription pipelines
- Cloud cost control (egress, TURN, GPU for AI)
- Hardening for regulated workloads
How we engage
LiveideX consulting covers WebRTC architecture, cloud infrastructure, and realtime ops. Start with a short diagnostic call — consulting overview or email nithin@liveidex.com.
For infrastructure accounts later, use nithin@liveidex.com as technical login email and keep ownership on your founder inbox.